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Our Data Protection Commitment

Our dedication to protecting your data.

This is a translation of the Dutch original. In case of any discrepancy, the Dutch version prevails. Read the original (NL)

Last updated: 6 October 2024

At BIKEBAZE® we understand the importance of your personal data and we are committed to handling it with the greatest care and responsibility. As a data-driven company, our mission is to better understand bicycle theft and to work on effective solutions to this problem. This means data plays a crucial role in our efforts, but we work just as hard to ensure that your personal data is protected at every step.

This is what we do to keep your data safe

Data security: We use advanced security measures to keep your personal data safe. From bike registration data to payment information, all data is encrypted and kept strictly confidential.

Internal data policy: Not everyone at BIKEBAZE® has access to your personal data. We have an internal policy that ensures only authorised team members involved in engineering and data analysis have access to sensitive information. Other team members only see anonymised insights or aggregated reports.

Restricted access: data is limited to only those who need it for operational purposes. We make sure that employees outside of these roles have no access to raw customer data, to prevent unauthorised use or accidental leaks.

GDPR compliance: We are fully compliant with the General Data Protection Regulation (GDPR), which ensures your data is handled transparently and with your consent. Under the GDPR you have the right to view, amend or erase your personal data, and we are committed to upholding these rights.

Why it matters to us

As a company that fights bicycle theft, we rely on data to understand patterns, find solutions and create a safer environment for cyclists. With that responsibility comes the need for caution, and we handle all personal data with the greatest care. Our goal is not just to use data to solve problems, but also to protect the people behind that data.

Our promise

We are fully committed to keeping your personal data safe. We will never share your data without your consent, and we continually strengthen our internal processes to prevent unauthorised access or leaks. Every step we take is guided by our internal policy, so we can be confident that we are handling your data responsibly and ethically.

At BIKEBAZE® data is at the heart of what we do, but the protection of your personal data is at the heart of who we are. We promise to protect your data and to use it only to improve our services and counter bicycle theft.